The Crisis Hotline, located in the Wood River Valley, Blaine County, Idaho, is a 24-hour/7 day a week confidential information and referral agency and crisis intervention service. The Crisis Hotline provides immediate help, hope, and healing to empower individuals facing serious life challenges, suicidal thoughts, emotional or situational problems, or just a listening ear. We serve the permanent population of Blaine County and surrounding counties as well as visitors to the area. Our resource & referral directory contains over 400 referral sources on the local, state and national levels and is used regularly by our volunteers who cover the phone around the clock.
Trained volunteers who have completed our 20-hour course in listening skills and the dynamics of crises staff the Crisis Hotline. Topics addressed during the training include listening to adolescents, alcoholism/substance abuse, the abuse and neglect of children, public assistance resources, hospice care, mental illness, codependency, suicide intervention and domestic violence and sexual assault. In the 25 years since the Crisis Hotline began operation, over 360 volunteers have completed this training and have donated over 225,500 hours of their time to help insure the health and safety of our community.
The Crisis Hotline:
- Helps directly to save lives 168 hours each week
- Provides year round, 24-hour a day crisis intervention phone lines
- Provides referrals for emergency services, legal services, counselors, financial aid, and much more
- Teaches a free 20-hour Volunteer Training Class annually available to our volunteers and the public aiding in the effectiveness of our fellow nonprofits
- Reaches out to community youth through informational booths at schools
- Provides crisis intervention training for emergency first responders in Blaine County
- Is the only hotline of its kind in all of Idaho
- Provides services at no cost to residents and visitors to the Wood River Valley